As well as claiming their instant prize, recipients and indeed all customers of The Palms, were given the opportunity to get involved with the second stage of the promotion; building a giant puzzle community focused puzzle. Customers simply had to sign up to the VIP database to add a piece to the puzzle. The entire 1,092 piece puzzle was fully completed in 3.5 days, resulting in an additional 1,092 customers added to The Palms VIP database. One lucky customer was drawn from this list of names to win the additional prize of a $1000 gift card.
Once the giant puzzle was completed it formed a unique and collaborative community image, illustrated by local artist Brett King, with a strong focus on the people, activities and nature of the local environment. The entire 13.8m x 2m puzzle was permanently applied to the east entrance wall to create The Palms Community Wall.
This campaign was an innovative and new way to drive further community engagement and foot traffic to The Palms.